Privacy Policy

 

Effective as of February 3, 2017.

 

DIYA SENGUPTA, LLC respects the privacy of members and visitors to our websites. We reserve the right to change this policy at any time, which we will do through an online posting or a direct email message.

 

This Privacy Policy describes how DIYA SENGUPTA, LLC collects and uses the personal information you provide to us on our website: www.jivabhaksa.com (the “site”), and the choices you have regarding our use of your personal information and how you can access and update this information.

 

Privacy Statement Change Notifications

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account), or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

 

Use and Collection of Personal Information

We collect personal information from you to provide and efficient meaningful and customized experience for you on the site. We may collect the following personal information from you:

1.   Contact information such as name, email address, mailing address, and phone number

2.   Billing information such as credit card number and billing address

3.   Unique identifiers such as username, account number, and password

4.   Preferences information such as product wish lists, order history, and marketing preferences.

As is true of most websites, we automatically gather information about your computer such as your IP address, time and date you visit, browser type, referring/exit pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.

We use this information to fulfill your order, send you order confirmation, recommend products you may be interested in purchasing, send you requested product or service information, send product updates or warranty information, respond to customer service requests, administer your account, send you a newsletter, send you marketing communications, respond to your questions and concerns, improve our site and marketing efforts, conduct research and analysis, display content based upon your interests.

To review and update your personal information to ensure it is accurate, contact us at orders@jivabhaksa.com.

We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a child under 13, please contact us at orders@jivabhaksa.com

 

HIPPA Compliancy

DIYA SENGUPTA, LLC is not an entity that is covered by HIPAA. This HIPAA privacy rules apply to health plans, health care clearing houses, to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA (the “covered entities”) and their service providers (“business associates”). This means that the information that you provide to us is not protected by the HIPAA privacy rules and regulations.

 

Information Sharing

We do not sell your personal information to third parties, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’ use.

We may provide your personal information to companies that provide services to help us with our business activities such as charging your order, shipping your order, or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information (a) as required by law such as to comply with a subpoena or similar legal process; (b) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (c) to any other third party with your prior consent to do so.

We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

 

Security

The security of your personal information is important to us. We do our best to follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Our store is hosted on Stripe and PayPal. Stripe and PayPal provide us with the online platform that allows us to sell our products to you. Your data is stores through Stripe and PayPal’s data storage, databases, and the general application, which is stored on a secure server behind a firewall.

When you complete a purchase on our site, then Stripe and PayPal store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stores only as long is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. DCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information about these platforms and data collections, you may want to read Stripe and PayPal’s individual Terms of Service and Privacy Statement found on their unique websites.

If you have any questions about security on our site, you can contact us at orders@jivabhaksa.com.

 

Third-Party Websites

Our site may contain links to third party websites. When you click on a link to any other website or location, you will leave our site and go to another site, and another entity may collect personal data or anonymous data from you. We have no control over, do not review, and cannot be responsible for these outside websites or their content.

Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on the links to such outside websites.

We encourage you to read the privacy policies of every website you visit. The links to third-party websites or location are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.

 

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us at orders@jivabhaksa.com.

You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at the email address set forth above. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).

When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

 

For Users Outside of the United States

If you are a non-U.S. user of the site, by visiting the site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer. At this time, we do not ship products outside the United States.

 

For any questions regarding this Privacy Policy, contact us at orders@jivabhaksa.com.